Which two steps are essential to prepare a client’s skin before a facial?

• A. Remove makeup and cleanse thoroughly.
• B. Exfoliate and tone.
• C. Apply moisturizer and sunscreen.
• D. Massage the face and neck.

Answer: (A)

Starting with a clean, makeup-free surface is essential when prepping for a facial. Removing makeup and cleansing thoroughly accomplishes this by eliminating all makeup, oils, and surface debris. When the skin is free of residue, the therapist can assess the skin accurately, and facial products can penetrate and perform as intended without barriers like makeup or grime getting in the way. This creates a uniform canvas for the treatment and reduces the risk of irritation or clogged pores during the facial.

Other steps may be used as part of the facial plan, but they aren’t the basic prep needed to prepare the skin. Exfoliating and toning can be included depending on skin needs, but they aren’t universally required before every facial. Moisturizer and sunscreen are important afterward, not as the initial prep. A massage is a service that may be offered during the facial but doesn’t address the essential clean-slate preparation of the skin.