Who should have access to client records?

• A. All staff in the clinic
• B. Authorized staff only
• C. Anyone who requests them
• D. The client and authorized staff

Answer: (B)

Access to client records is governed by confidentiality and data protection. Only staff who have a legitimate, work-related need to view the records should be allowed to access them. This need-to-know approach protects clients’ private information from being seen by people who don’t need it, reduces the risk of breaches, and supports accountability by keeping a clear record of who accessed what. In practice, trained and authorized team members involved in delivering care or supporting the client’s treatment can access the information using secure systems and according to policy. Other staff, such as reception or non-clinical personnel, should not routinely view clinical records. If information must be shared, it should be done through proper channels and with the client's consent or as required by policy. The client’s privacy is protected when access is restricted to authorized personnel.